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Google won’t repair cracked Pixel Watch screens
(www.theverge.com)
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this post was submitted on 17 Sep 2023
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Several Pixel Watch owners have vented their frustrations about the inability to replace cracked screens, both on Reddit and in Google support forums.The Verge has also reviewed an official Google support chat from a reader who broke their Pixel Watch display after dropping the wearable.
However, it’s unclear where the average person would source a replacement part, especially as Google does not offer repair options for the device.
During our review period last year, my colleague Chris Welch cracked his within a few days — even though he hadn’t done anything out of the ordinary or banged the device against hard surfaces.
I have not experienced a crack despite dropping mine multiple times, but our differing experiences are more likely due to luck than anything else.
This isn’t great, considering that Google is expected to launch a new Pixel Watch 2 in October with what appears to be a nearly identical design.
Saved 72% of original text.
Title: "Google's Stance on Pixel Watch Repairs Sparks Controversy"
Summary: Google has recently confirmed that it does not offer repair options for cracked screens on its Pixel Watch, leaving frustrated owners to seek their own solutions. Despite the potential for repairability, Google's warranty policy excludes accidental damage, leaving users with no official recourse for screen replacements. This lack of repair options raises concerns, especially as Google is expected to launch a new Pixel Watch 2 with a similar design. Meanwhile, California's new right-to-repair act may force companies like Google to rethink their repair practices in the future.
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