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Technology
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Read the article.
Relevant passage: "While there are some additional other costs associated with the extra servers, it's relative peanuts in the grand scheme (our ops team stayed the same, for example)" (emphasys mine)
Hand waving. The work is somewhere.
Either the team had free time and weren't being used to capacity, employees aren't doing continuing education during work anymore, or they are being overworked. You don't just magically take on scope and not have labor hours shift at a bare minimum.
I refuse to take anyone at face value when they say they are using physical hardware, setting up automation, and running support on all of that and the labor hours are described as peanuts.
I also wonder what they are doing for security and data privacy.