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Technology
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Multiple entities can hold responsibility, including:
This was a long running problem that Google was contacted to fix and didn't. They don't bear sole responsibility, but that is negligence that contributed to his death.
This is not on Google and in any way, shape or form. Google Maps is not a civil engineering project. Google is not a state or local governing entity.
What's next? Google gets sued because someone missed out on an important interview? "Google Maps mislead me and caused me to lose out on a prospective job offer."
I don’t think we know that yet, and I think the discovery will be interesting.
How many reports were there? Were they credible? What other sources of truth did Google consult in deciding to ignore those reports?
Google gets lots of reports and needs to filter out spam, and especially malicious reports like trying to mark a competitor’s business as closed, or trying to get less traffic in your neighborhood for selfish reasons. It wouldn’t be reasonable for Google to accept every user suggestion either.
So if Google reached out to the town and the town said the bridge is fine, then it’s not Google’s fault. If they ignored multiple credible complaints because the area was too rural to care about, that might be negligent.