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The Man Amazon Erased (www.tabletmag.com)

Jackson soon discovered that Amazon suspended his account because a Black delivery driver who’d come to his house the previous day had reported hearing racist remarks from his video doorbell. In a brief email sent to Jackson at 3 a.m., the company explained how it unilaterally placed all of his linked devices and services on hold as it commenced an internal investigation.

The accusations baffled Jackson. He and his family are Black. When he reviewed the doorbell’s footage, he saw that nobody was home at the time of the delivery. At a loss for what could have prompted the accusation of racism, he suspected the driver had misinterpreted the doorbell’s automated response: “Excuse me, can I help you?”

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[-] RealFknNito@lemmy.world 77 points 1 year ago

Reasons I try my hardest to use FOSS. This kind of shit is the stuff of nightmares.

[-] Pantoffel@feddit.de 33 points 1 year ago

Imagine a car company disabling your car.

[-] Burn_The_Right@lemmy.world 38 points 1 year ago

-Elon has entered the chat.

this post was submitted on 24 Sep 2023
597 points (97.2% liked)

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