I left their entire ecosystem forever after they were hacked multiple times during PS3 era, and were still too arrogant or lazy to add 2FA to accounts. (My bank at the time wouldn't even allow my card to be added to PS store because of rampant fraud.) They were later hacked by (checks notes...) North Korea, who spilled their corporate secrets (and pissed of Sandler, Fincher, others).

Not to mention rootkits, insane DRM (see Cinavia), Blu-ray shady business (looks at price of BD players now), proprietary everything (memory cards, cables), focus on gimmicks, the horrendous design of PS5 (lol), etc.