Have you ever had an issue that you had to get support for? Whether it's asking fairphone for help or just searching online for answers, did you have any trouble?

Hmmm. I don't think so. I had some weird issues with audio on phone calls at one point but I think that was not due to the phone and more so due to LineageOS, a third party OS.

I worry that the disassemble-able design could make the phone less drop resistant, have you experienced that?

Well I don't drop my phone but I also don't feel like its construction lends it to being overall weaker. I also keep it in a case and with a screen protector on though.