774

Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy | Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions coul... (gizmodo.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

51 comments fedilink hide all child comments

Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

you are viewing a single comment's thread
view the rest of the comments

[-] skulblaka@kbin.social 13 points 1 year ago

I recently had to call AT&T to cancel their internet service when I was moving. There's a link on their website that supposedly leads you to an unsubscribe option but in reality it just leads you to a broken page. I mentioned this while on the phone with the agent and he said "yes that's correct you have to call us to cancel" like it was standard procedure.

this post was submitted on 07 Jul 2023

774 points (99.1% liked)

Technology

59197 readers

939 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS