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https://www.businessinsider.com/walmart-costco-kroger-facing-self-checkout-reckoning-2023-10
Some are finding they still need employees to combat theft, assist with purchases, review IDs, and check receipts.
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this post was submitted on 06 Oct 2023
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The old implementation was fine. This machines are great for getting people with a small number of purchases out of line and out the door. But that wasn't enough, now they feel the need to have only the self-checkouts. Turns out? It stinks! They bottle-necked their own ability to take customer's money for no reason.
And making self-checkouts for less than 10 items and keeping actual cashiers for many items must’ve been too complex of an idea
This is just like North Korea