165
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Business owner 'hires' ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

you are viewing a single comment's thread
view the rest of the comments
[-] heyspencerb@sh.itjust.works 2 points 1 year ago

Totally agree. That’s the same way I feel about Uber Drivers. I’ve used Waymo and it’s amazing, better than the average Uber driver I’ve had. It’s a bad job that doesn’t pay enough, and while I hope those drivers are able to move on to better things, it’s a job that should disappear. If we wanted to protect jobs we should have kept the union Taxi Drivers. The current system just grids up poor people for Uber’s profit

this post was submitted on 07 Oct 2023
165 points (95.6% liked)

Technology

59583 readers
2540 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS