165

Business owner 'hires' ChatGPT for customer service, then fires the humans (nationalpost.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

34 comments fedilink hide all child comments

Business owner 'hires' ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

you are viewing a single comment's thread
view the rest of the comments

[-] nudnyekscentryk@szmer.info 4 points 1 year ago* (last edited 1 year ago)

Yeah I see your other comment now. I think the reason me and !bernieecclestoned@sh.itjust.works misunderstood your point is that the original comment you replied to said:

Sometimes jobs getting automated does not create sustainable jobs to replace them. That’s just going to happen more often as time goes on

to which you replied:

Which is just another reason upon the mountain of reasons that capitalism is a terrible system and cannot be allowed to continue

implying you oppose technological advancements of any sort if they create risk to peoples' jobs.

this post was submitted on 07 Oct 2023

165 points (95.6% liked)

Technology

59583 readers

2540 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS