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https://www.businessinsider.com/walmart-costco-kroger-facing-self-checkout-reckoning-2023-10
Some are finding they still need employees to combat theft, assist with purchases, review IDs, and check receipts.
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this post was submitted on 06 Oct 2023
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Yes, that's true. It's the workers educated in technical and professional fields who do the real innovation. But since the booj own the means, they decide in a top down way what those workers work on. I.e. they "steer" the "innovation" in a direction meant to benefit them. And it seems that they're even bad at that part, now.