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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Some Walmart employees say customers are getting hostile at self-checkout โ€” and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] RampantParanoia2365@lemmy.world 2 points 1 year ago

I don't understand. You've had cashiers break your shit, and therefore you prefer they do the bagging?

[-] qfjp@lemmy.one 2 points 1 year ago

Bring your own bags => cashiers toss stuff into cart and break things, because you have to bag your own stuff.

Cashiers bag stuff => less things break, because stuff is bagged then put in the cart.

[-] lud@lemm.ee 1 points 1 year ago

Here, everything goes out on a belt where you have to bag it yourself. The cashier never touches your cart or items apart from scanning them.

Costco recently came to my country and it feels so incredibly weird to wait for someone to first unpack your stuff and for someone else to scan it, and then someone else packs it again.

I am not sure how to put it, but I almost feel humiliating in a way.

It's also pretty common in grocery stores to walk around with a handheld scanner which you dock when done so you can pay. The great thing about this is that you bag your stuff while shopping and when you pay, it's already bagged.

[-] balisada@lemmy.world 3 points 1 year ago

Yeah. Piling stuff on another belt so we can bag it ourselves is the norm here as well. I find it fascinating that I will simply pile everything into a haphazard pile on my side of the cashier, but when the cashier scans it, he/she usually piles it up into a very nice and tidy organized group.

[-] qfjp@lemmy.one 1 points 1 year ago

I see, that explains the confusion.

Costco recently came to my country and it feels so incredibly weird to wait for someone to first unpack your stuff and for someone else to scan it, and then someone else packs it again.

I'm in the states, but I still kind of feel weird having them do this. That said, they're much faster at it than me and lines are always huge, so they probably prefer it this way.

[-] AdamHenry@discuss.tchncs.de 1 points 1 year ago

What country is this if you don't mind me asking. If uncomfortable with answering , no pronlem. Also, they have hand scanners for everyone?

[-] lud@lemm.ee 2 points 1 year ago* (last edited 1 year ago)

Yes, anyone that is a (free) store Member can use the scanners.

Note that not every store has those, only bigger grocery stores do.

[-] clegko@lemmy.world 1 points 1 year ago

Sorry, I wasn't clear. In the olden times, a bagger (or the cashier) nicely packed the stuff into bags making sure not to break shit. All the stores around me now just yeet shit back into the cart after scanning it with no regard to what it lands on or if it breaks.

this post was submitted on 14 Oct 2023
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