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this post was submitted on 18 Oct 2023
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My executive director said this in no uncertain terms. I had pointed out that some enterprise support was stupidly expensive, and that in my entire time with the institution, we hadn't ever utilized it once. And in fact, if it ever came down to involving lawyers for breach of contract, the CEO said "no, why would we ever bite the hand we have to work with? we'd part ways first".
And that's when the director told me on the side: It's a single throat to choke, something that can be pointed at and assigned blame, how to CYA at this level of the game.
Edit: And to clarify, a new SoW was being negotiated, and I was pulled in as a SME to advise on the technical aspects of potential support that we could possibly need.