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this post was submitted on 24 Oct 2023
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Uber changed things a lot. Uber lets you easily request the ride and track the driver instead of calling for a cab then calling back 45 minutes later to find out where they are and find out they never sent anyone.
technology changed things a lot, not uber. i don't really have detailed knowledge of us market, but where i am normal taxi services are using them as well, that's not really something created by uber. the only innovation uber brought to the field is that the technology allowed them to organize taxi service in really shady way (aka "the gig economy")