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this post was submitted on 31 Oct 2023
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if they didn't charge specific amounts for certain specific flights, charge for seat selection on said flights and give you an itinerary with a flight number, seat number, departure date and time maybe they would have a leg to stand on.
perhaps all flights should cost the same, seeing as apparently they aren't charging for flights....
Most importantly, they don't let you substitute a different passenger. If you get sick and can't make your flight, but your friend wants to go instead, you have to let your ticket go unused and your friend has to buy a (now much more expensive) last minute ticket.