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DoorDash now warns you that your food might get cold if you don’t tip
(www.theverge.com)
This is a most excellent place for technology news and articles.
Seems like a company that shouldn't exist if they can't stay in business by actually charging what is necessary to remain solvent because customers will be scared off as you claim.
Seems more an excuse for door dash to justify why they don't set a proper delivery fee to lure customers and underpay drivers and just sit back and have the blame game being played between customers and workers.