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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

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[-] IDatedSuccubi@lemmy.world 27 points 1 year ago

Yeah, like, how do you even help someone in two minutes?? They probably just see "oh, it's a bot" and leave

this post was submitted on 12 Jul 2023

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