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Apple has a memory problem and we're all paying for it
(www.macworld.com)
This is a most excellent place for technology news and articles.
Agree with you fully on the shortcut front, and it's very confusing that ctrl is separate from the command key. The whole keyboard layout is also a nightmare, but this is probably because I'm in Sweden, where the Swedish mac keyboard layout is radically different from the normal Swedish keyboard layout that all other computers use. When I help out someone with programming on a mac, I always end up telling them "please press pipe" or tilde, braces, backslash, or even at-sign, as these are not printed on the keys. They are accessible through the option key, but you'll have to test all combinations to find which one is where and memorize this.