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this post was submitted on 11 Nov 2023
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Early on, Starlink support posted a recommendation to customers- Reopen old support tickets, because they'll get the highest priority. That and the insane variability of service quality made me instantly cancel the service I got from them FOR FREE. Unless you live where you can't get any other service, DO NOT pay Starlink. It's a standard Musk venture where customers are treated like they're scumbags for expecting the bare minimum, and they change the prices and rules on a whim.