345
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 11 Nov 2023
345 points (98.1% liked)
Technology
68920 readers
2547 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
That's why the warranty exists. If something arrives broken then the company hasn't actually fulfilled their obligation of sending you the product you ordered in the first place, but that doesn't mean a refund, but a replacement product. It also circumvents any "we'll give a refund but not for the shipping cost" or "we send the replacement but you have to cover the shipping" bullshit - they didn't send what you ordered, it's their responsibility to fix it until you have it working on your hands.