541
Piracy vs. Crunchyroll account deletion
(lemmy.haigner.me)
Crunchyroll
- Read the article on account deletion.
- Submit a support ticket.
- Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
- Remind yourself that your ticket wasn't entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
- Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
- Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
- Indicate that you are a customer.
- Specify that you want to make a data erasure request.
- Click on "Crunchyroll, Crunchyroll Games" among the options, disregarding the other unrelated services.
- Provide your first and last name, email address, and country of residence.
- Confirm that you own the email address.
- If you receive an email stating they couldn't find your Crunchyroll Games account, respond that you don't possess a Crunchyroll Games account.
- Sign an account deletion contract with the blood of your newborn.
- Support may delete your account, they didn't delete my account yet.
Piracy
Account? What is account? Can you eat account? Is account an instrument?
Open their t&c, tos, privacy, or legal policy.
Ctrl+F @
Send email GDPR right to delete.
5 min of work.
If they reject, forward rejection to your DPO and request them to help.
Never had issue with anyone.
I found the process fucking terrible, so I went the EVEN BETTER route
Log into my credit card
Click “dispute transaction”
Reason: “Unable to cancel account”
Worked a dream.
That's a good way but might cause trouble for you.
Possibly, but this was years ago now and my second (and final) chargeback.
No problems for me, luckily!
That will stop billing but not remove your personal data from the providers database. Worse if your account then gets banned dispute resolution will be harder.
~~This only skips step 1 – 5 for Crunchyroll. You still have 8 steps to go.~~ Nevermind, they've got email addresses for privacy inquiries, hidden beneath their infinite scroll anime overview, in the “Your Rights” section, behind the “this page” link. Although I wonder whether they force you to go through their painful process nevertheless.