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Google Drive misplaces months' worth of customer files
(www.theregister.com)
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this post was submitted on 27 Nov 2023
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This is the best summary I could come up with:
Google Drive users are reporting files mysteriously disappearing from the service, with some posters on the company's support forums claiming six or more months of work have unceremoniously vanished.
There is little information regarding what has happened; some users reported that synchronization had simply stopped working, so the cloud storage was out of date.
Others could get some of their information back by fiddling with cached files, although the limited advice on offer for the affected was to leave things well alone until engineers come up with a solution.
A message purporting to be from Google support also advised not to make changes to the root/data folder while engineers investigat the issue.
European cloud hosting provider OVH suffered a disastrous fire in 2021 that left some customers scrambling for backups and disaster recovery plans.
Earlier in 2023, the company's europe-west9 region took a shower after water made its presence felt inside a Parisian Google Cloud datacenter.
The original article contains 342 words, the summary contains 156 words. Saved 54%. I'm a bot and I'm open source!