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Sony is going to remove certain purchased titles from user libraries
(www.playstation.com)
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this post was submitted on 02 Dec 2023
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God, I hope these bastards get sued 'cause little doubt they won't be refunding the poor schmos who've just been robbed of their property.
I'm sure they covered this in the terms of service that they know no one ever reads.
In many countries that wont work. The Terms of service need to only include reasonable and expectable clauses, as they are not negotionable.
And "purchase doesnt mean ownership, we take it from you anytime we want" is neither reasonable nor expectable.
Also this should run under criminal fraud imo. The customers were deliberately deceived by the term "purchase" into believing they would be granted ownership.
That argument might fly in the EU, but in the current US political climate? Not so sure. Hopefully they'll keep making laws with actual teeth to drag these multinational corporations to change things that may lower their bottom line
To be fair, Sony might go for that. This is incredibly embarrassing for them as well, and it does erode the trust in their service which is really important for a marketplace like this. Sony will be handing out coupons probably, but this is still damage to their brand.