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this post was submitted on 06 Dec 2023
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If either side cared about good customer service, they'd find a compromise. Either Sony would pay for the purchases and make it available under the new home at whatever the new sales-channel is called. Or, Warner Bros. Discovery would switch the licenses and make it available themselves.
Of the two options, Warner Bros. Discovery doing that would make the most sense. For them, it would have zero cost. They'd lose out on the potential to re-sell the same content to people twice, but they'd keep potential future customers happy by doing that. Especially true for people who had bought a few seasons of a show but hadn't finished it. They'd be incentivized to purchase future seasons using the new store.
The fact that neither side is willing to make these concessions shows just how little they care about their customers. They deserve all the copyright infringement they're about to see.