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this post was submitted on 23 Dec 2023
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I'm going to be honest. I've met quite a few ex Wayfair employes. Working longer isn't going to solve their problems.
Wayfare's reputation at this point is "shittier than IKEA, and you'll get the wrong thing"
My favorite Wayfair story is when I ordered an entertainment cabinet. The majority was brown, but the doors were white. One box comes in, packed tightly, it's obvious that nothing is missing from the box, but I have no white pieces. Missing the doors plus all the hardware to put it together.
Contact customer service explain the problem, that I think there's supposed to be a second box. OK, we'll send another. Same thing, one box, packed tightly, same pieces missing. Call again, explain again, they send out the same thing a third time. Finally I just cancelled my order and threw all three "Box A's" into the dumpster.
My soul died a bit thinking of that wasted MDF