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Substack says it will not remove or demonetize Nazi content
(www.theverge.com)
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this post was submitted on 22 Dec 2023
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Technology
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The thing is I did not "use" it, just quoted their whole message. In hindsight, maybe I should have changed it, but I still find it a flaw to not take context into account.
It provides an example of context-less rules blindly applied by a machine, with no public accountability of what happened, much less of the now gone context.
There are many better ways of handling those cases, like flagging the comment with a content warning, maybe replacing the offensive words, or locking it for moderation, instead of disappearing everything. I didn't have half a chance of fixing things, had to use reveddit to just guess what I might've done wrong.
The thing is, no context would have made it OK. You may have just been quoting someone, but you still used the word in the quote. Quotes are not some uneditable thing, so it was your choice to leave it in. Zero tolerance for hate means repeating the hateful thing is also not tolerated, and that, IMO, is a good thing and the perfect use of an auto-mod.
The other examples are a bit nebulous, and I have no doubt that communities on reddit have esoteric moderation guidelines, but this particular example seems pretty cut and dry.
Quotes are not uneditable... but neither are comments.
Wouldn't be the first time when the parent gets edited to make a reply look like nonsense, so I got used to quoting as a countermeasure. Then they unlocked comment editing even in 10 year old "archived" posts 🤦 (BTW, the same applies to Lemmy: should I quote you? will you edit what you said?... tomorrow, or in 10 years?... maybe I'll risk it, this time)
"Zero tolerance" becomes a problem when the system requires you to quote, but then some months or years later decides to change the rules and applies them retroactively. I still wouldn't mind if they just flagged, hid, or removed the comment, it's the "go on a treasure hunt to find out why you got banned" that I find insulting (kind of like the "wrong login"... /jk, you got banned. Wonder if it's been fixed in Lemmy already, I know of some sites that haven't for the last 15 years).
You kinda get into an ouroborus of who has fewer edits, and honestly I don't know how to solve for that, but I do know that if you had substituted "n-word" for the slur it would look exactly the same if the OP edited the comment after the fact. Quoting the slur doesn't mitigate that.
Any policy becomes a problem at that point. It becomes less of a policy and more of a guideline