Pertinent excerpts:

Verizon handed Poppy’s personal data, including the address on file and phone logs, to a stalker who later directly threatened her and drove to an address armed with a knife.

[the stalker] used a ProtonMail account, not a government email, to make the request, and used the name of a police officer that didn’t actually work for the police department he impersonated, according to court records. Despite those red flags, Verizon still provided the sensitive data to [the stalker].

a Verizon representative told Poppy that the corporation was a victim too.