I actually just meant the "act positive" part. It's super weird how every worker in the US is forced to be insanely fake friendly, while here, people are just… normal and don't hide their true emotions. I mean sure, people still try to be nice and don't let their anger out on customers, but it's a huge difference to the absolute uncanny and forced fake friendliness (even when denying something) that's omnipresent in the US.

Also at @fiah@discuss.tchncs.de.