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this post was submitted on 04 Jan 2024
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When I use the app it forces me to reload my balance, I can’t just pay what is owed. I support this investigation. Starbucks is basically forcing you to always leave a portion of unspent money on in your “Starbucks” account.
This is not my experience with the app. When the balance on my card runs out, they tell me, “it says you still owe x” and then I can pay that with a credit card.
Edit: I’m specifically talking about using the app to pay at the counter though, not to order ahead.
Chick-fil-a does this to me via online / abead orders but does let me use a credit card if I’m doing it in store. I assume Starbucks is the same.