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[-] Blackmist@feddit.uk 3 points 2 years ago

We have an error message in our software. Basically telling the user that the device they're connecting to isn't there.

Over time, I can see all the additions that the developer has been told to make. Check the USB cable, check the power cable, make sure the device itself hasn't got an error message on it, to restart it, etc.

Not one of these additions has reduced the number of support calls, because nobody reads anything. And in fact adding more lines to the message probably makes it even less likely they will do so.

this post was submitted on 04 Jan 2024
1561 points (97.7% liked)

Microblog Memes

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A place to share screenshots of Microblog posts, whether from Mastodon, tumblr, ~~Twitter~~ X, KBin, Threads or elsewhere.

Created as an evolution of White People Twitter and other tweet-capture subreddits.

RULES:

  1. Your post must be a screen capture of a microblog-type post that includes the UI of the site it came from, preferably also including the avatar and username of the original poster. Including relevant comments made to the original post is encouraged.
  2. Your post, included comments, or your title/comment should include some kind of commentary or remark on the subject of the screen capture. Your title must include at least one word relevant to your post.
  3. You are encouraged to provide a link back to the source of your screen capture in the body of your post.
  4. Current politics and news are allowed, but discouraged. There MUST be some kind of human commentary/reaction included (either by the original poster or you). Just news articles or headlines will be deleted.
  5. Doctored posts/images and AI are allowed, but discouraged. You MUST indicate this in your post (even if you didn't originally know). If a post is found to be fabricated or edited in any way and it is not properly labeled, it will be deleted.
  6. Be nice. Take political debates to the appropriate communities. Take personal disagreements to private messages.
  7. No advertising, brand promotion, or guerrilla marketing.

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