As a Kagi subscriber, I've been very happy with their transparency in general. The feedback site is open to the public and Vlad and other staff members regularly engage in conversation about possible future features, limitations, and even business decisions in the Discord. It's been refreshing.

...which makes the response to this issue all the more frustrating and disappointing.

I think Vlad's comments in the original feedback thread were fair enough, but then later, in the Discord, I saw a lot of "let's move this to a private chat". They even changed their General channel to "slow mode" to prevent live conversations as this topic became hot. Now I see they were also deleting threads?! Ugh. That's not transparent at all. Not what I expected based on my previous experience with Kagi.