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this post was submitted on 19 Jan 2024
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Or, it should be exactly as difficult/complicated to cancel as to sign in. Want a 15-step cancellation process involving phones, faxes and a blood offering? Gotta require all that to sign up too!
I think a "let the world burn" approach to consumer agreements, like EULAs and cable TV contracts, would be interesting.
Require users to fully read every word of the contract out loud, on video, 4 times for everything they agree to.
"But it would take too long if consumers had to read our 23 page contract, they'd just give up and not sign up at all!!1"
Hmm, let's think about that...