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Is the bot/troll situation getting worse?
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I agree with most of this. Some might just be my hours being spot on.
But trolls and other idiots often dont turn out to be just that in the first response. I often give people the benefit of the doubt. If they start splurging no thought opinions or such I try to understand, maybe try to debate them. But some people repeat the same stuff over and over as if putting fingers in their ears. If I point it out it gets worse quickly.
So I‘m not exclusively dealing with bots and trolls. Its also very ignorant people who very much dislike being proven wrong or get their opinion challenged.