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On Call Sleep Question
(monero.town)
A community dedicated to the profession of IT Systems Administration
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Nah. I wouldn't solve it; I'd resolve it. :-)
Usually a junior will pick up the problem ticket in the morning, and collab with a senior if it's a non-trivial fix. Soon as the workaround's in and the incident can close, the overnight nerd is back to bed and the 8 hours timer starts.
Unions and ITIL are the light and the way.