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Air Canada must honor refund policy invented by airline’s chatbot
(arstechnica.com)
This is a most excellent place for technology news and articles.
It isn't weird.
He was black which is what they 'latched' on to. From that perspective - everything he does, wear, eat, say is wrong.
Just like that bitch Karen in HR, or some mean aunt, you probably hate. Once you have decided you hate someone - everything they do will be wrong. Even when it is a kind gesture - you will assume an ulterior motive.