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How Working From Home Changed My Life
(bitofbinary.com)
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this post was submitted on 17 Feb 2024
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Programming
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It sounds like they are working in a standard contact center, to me. It's sad how much control/surveillance contact center managers wield over the agents. There are good companies out there, but for contact centers, they are unicorns, not the norm. The norm is "track every second, scrutinize any time waste".