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submitted 9 months ago by stopthatgirl7@kbin.social to c/technology@lemmy.world

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Air Canada appears to have quietly killed its costly chatbot support.

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[-] Draedron@lemmy.dbzer0.com 1 points 9 months ago

They are useful to handle simple, common questions. But there always should be an option to talk to a human instead.

this post was submitted on 16 Feb 2024

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