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Air Canada must honor refund policy invented by airline's chatbot
(arstechnica.com)
This is a most excellent place for technology news and articles.
Sorr, but I love the double sided hypocrisy here.
Here's a chatbot instead of a person, listen to it since we won't take your calls. But, we don't honor what is says!
Thanks Canadian court for giving us a rare middle finger to the business.