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submitted 8 months ago* (last edited 8 months ago) by TravisKelce@lemmy.world to c/technology@lemmy.world
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[-] Shdwdrgn@mander.xyz 117 points 8 months ago

And before anyone starts the discussion all over again... That's 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.

[-] anonionfinelyminced@kbin.social 12 points 8 months ago

Can't even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It's probably 100s of thousands affected, if not millions.

[-] DoomBot5@lemmy.world 1 points 8 months ago

Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.

[-] otp@sh.itjust.works 2 points 8 months ago

The other commenter said "bill", but you added the S. I got the impression that you could log in to pay your AT&T bill and nothing else. And if the service being billed for is down, maybe it's ok if people don't pay that particular bill right away...

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this post was submitted on 22 Feb 2024
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