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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world

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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[-] someguy3@lemmy.ca 15 points 1 year ago

I logged into steam after like 10 years no problem.

[-] Boiglenoight@lemmy.world 14 points 1 year ago

I trust Steam to maintain my library the same as any bank with my money. I don’t feel that way toward any other service.

[-] BloomsNBombshells@mastodon.social 6 points 1 year ago

@Boiglenoight @someguy3

Totally fair, too. I used to "own" Resident Evil 4 on Xbox 360, but it didn't count the same once the Xbox One released. Suddenly the license was revoked, and I was expected to repurchase the game.

Steam has, so far, kept its word for most of us.