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this post was submitted on 26 Feb 2024
189 points (95.7% liked)
Programming
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I enjoy your comment so much because your methodical and patient approach to debugging code is exactly what's required to fix a printer. You literally are really good at computers even if your aren't armed with a lot of specific knowledge. It's the absolutely worst because troubleshooting without knowledge and experience is painfully slow and the whole time I'm thinking"they know so much more about this than I do! If they'd just slow down and read what's on the screen ..." But many people struggle to do even basic troubleshooting. Their lack of what you have makes them inept.
I was gonna say, the OP here sounds perfectly good at computers. Most people either have so little knowledge they can't even start on solving their printer problem no matter what, or don't have the problem solving mindset needed to search for and try different things until they find the actual solution.
There's a reason why specific knowledge beyond the basic concepts is rarely a hard requirement in software. The learning and problem solving abilities are way more important.