Media uploads and instance support (lemmy.fmhy.ml)

submitted 1 year ago by richneptune@lemmy.fmhy.ml to c/freemediaheckyeah@lemmy.fmhy.ml

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I guess my first question is "is this the right community for Lemmy instance support?"

Assuming the answer to the above is "yes", is there a problem with image uploads today? I've tried several times to update my community's icon, background and upload an image post and it always returns JSON errors through Chrome, Firefox and Jerboa.

Also are there size limits (in pixels or kilobytes) for image uploads?

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[-] Martineski@lemmy.fmhy.ml 3 points 1 year ago

This instance had problems with image uploads since the biginning. At some point admins figured out that automatic restarts few times a day solve some of the issues that appear when it's not restarted at all (including image uploading). But things still break anyway some time after the instance restarts, admins still are looking into what causes the issue. From what I've been told it seems that the issue doesn't exist on all other instances but only on some of them.