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I just got fucked over on a pair of Sennheisers
(hexbear.net)
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this post was submitted on 05 Mar 2024
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No joke, reach out to their customer support and see about getting them replaced. I got a pair that was defective (to replace a pair on warranty) and sent it back and got a working one.
Yeah, Sennheiser is usually quite generous with their warranties, one of the better companies in the audio space for it.
This would be my suggestion as well. Sennheiser should take care of you.