Yes that's the exact feeling I have. Fast food.

We've been moving from a lot of best-in-class services to Microsoft ones and this is exactly it. They're always just good enough to be passable but never great at what they do. The only real benefit they have is that a lot of stuff is "free" with other things (how Teams is killing slack despite being piss-poor) and that everything integrates better with Windows. And they're always behind the competition, like Intune was much much worse than the competing MDMs when we had to use it, and they've only kinda caught up by now.

It's a smart move because even if you do have an AAA product sooner or later some smartass manager is going to be looking to make a name for themselves and cut costs with something that's 'free'.