It just sounds like the creator made a thing that wasn't what people wanted.

It just feels like the question to ask then isn't "but how do I get them to choose the thing despite it not being what they want?"

"Hard work goes to waste when you make a thing that people don't want" is ... true. But I would say it's a stretch to call it a "problem". It's just an unescapable reality. It's almost tautological.

Look at houses. You made a village with a diverse bunch of houses. But more than half of those, nobody wants to live in. Then "how do I get people to live in my houses?" "Build houses that people actually want to live in." Like, you can pay people money to live in your weird houses, sure, I just feel like you have missed the point of being an architect somewhat.