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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world

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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[-] paddirn@lemmy.world 2 points 1 year ago

It did entice me to actually log into my Ubisoft account because I couldn't actually remember if I had any games from them or even why I had an account with them in the first place. I didn't purchase anything through their store front, so I don't particularly care. Unless they're wiping your Steam games, I don't really see the point, like who buys games off the Ubisoft storefront anyways? Hopefully they at least have some process for reinstating accounts if somebody still has an email receipt at least.