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this post was submitted on 17 Mar 2024
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The ADA has very specific language about not charging extra for reasonable accommodations, and dietary restrictions are mentioned.
Restaurants are not required to stock ingredients for all allergies, and they are not required to order in special ingredients on request. But starbucks does stock non-dairy milks. Using the non-dairy milk that they already stock is a reasonable accommodation.
The case is based on a good faith reading of title III of the ADA. It's not unreasonable to argue that charging extra is illegal in this case.
If I can't eat beef (that's a real allergy) is a restaurant obligated to substitute lobster if they happen to serve it? The fact is, oat milk isn't milk. Milk treated with lactase is milk.