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Technology
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The last few years have been really bizarre. In 2019 it really felt like my org was moving away from Microsoft. I'd just retired Skype and we were moving over to this new Microsoft Teams thing but the executive team was asking me about moving to Google Apps and dropping Outlook/Exchange/Sharepoint entirely, maybe we expand our Slack usage too? Then Covid happened and Teams turned into essential infrastructure overnight.
Fast forward a few years and the entire Microsoft experience is now basically built around a Teams-first strategy. It's the main thing that my users care about and use on a daily basis. They want more things integrating with it and use it as a pathway into other Office products. Microsoft is making a real mess of things, but it's kind of crazy how fast they pivoted to meet the new needs of their users and keep them locked in.