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What non-FOSS software have you been unable to quit?
(beehaw.org)
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In some countries, government employees themselves use WhatsApp to communicate on their work phones. You have a query? Schedule an in-person visit in 6 weeks, or fire up WhatsApp, your choice. Fortunately some also use email, but WhatsApp still tends to be quicker.
It gets slightly worse when you're looking for a job, and the only way to get hired, is to talk to someone through WhatsApp. Don't want to? No job for you; next!
Yeah, WhatsApp is amlove hate relationship for me.
It's seriously the best app out there, it just works, works nice and intuitive, has a web version (holy crap can't go without) and almost everyone is on there.
I'd love a Foss federated solution, but good luck with that if no one uses it