this post was submitted on 25 Jul 2023
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That doesn't clarify anything at all, and in fact reflects a desire do denigrate people for asking honest questions.
And that's fine. Ignore the question and move on with your life.
As you've said, you are only a volunteer. You don't own the service nor do you get to dictate what other people's doubts are worthy or not. If you want to help others them share whatever you can share. Otherwise go find a better use of your time without getting in the way of every other volunteer.
Stack Overflow states quite clearly in its home page that it is "A community-based space to find and contribute answers to technical challenges".
Call it "help desk" or whatever. Stack Overflow is by design a place to ask questions to technical challenges.
You do not get to dictate what other people find challenging. You do not get to abuse services to abuse people by denigrating them.